Bungie Answered
issues with XP gain
During the duration of june 1st, I experienced many games in which I earned zero XP despite exfilling and doing activities which earn XP. This is especially disappointing since I was only a few games worth of XP away from level 100 and would have made it to 100 if XP was being collected properly. Will I be compensated or am I out of luck and was this happening to others.
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評論
Hello there,
Thank you for reaching out to us.
We understand that, prior to today's update, you were getting 0 XP from some of your runs. This does sound odd to us. Have you verified whether you're still experiencing this post-update?
Also, if you happen to have footage from when this occurred yesterday, then please consider uploading it to a site like Imgur or Youtube, and linking us to it here. We'll then review and see what we may be able to suggest.
Hello, thanks for responding, I received XP in the games I completed today post update but did not receive the rewards for hitting level 100 last season which I assume means the XP I should have earned was not tracked. I sadly did not think to take any screenshots, but when I went to the screen that shows level and faction progression after a match it just said I earned 0 XP. I hope this is enough to get compensation and receive the emblem and any other reward associated with level 100. Thank you again.
Hello again,
Thanks for the follow-up.
At this time, we have taken note of your report concerning this incident you experienced wherein you didn't receive XP. Should you encounter this issue again in the future, then please consider capturing a videoclip, as footage of the issue as it happens will help our investigation. Thank you.
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