Bungie Support

Hi there, Thank you for reaching out to us about this! We've raised this to the team for investigation.

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Hi there, Thanks for reaching out. If this happens again, please try to capture a video that shows the issue occurring. You can upload the footage to a public video hosting site, like YouTube, then...

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Hi there, Thank you for reaching out. The issues you experienced may have been caused by problems affecting your specific network hardware, packet loss, or greater issues affecting your ISP which w...

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Hi there, Thank you for reaching out. The issues you experienced may have been caused by problems affecting your specific network hardware, packet loss, or greater issues affecting your ISP which w...

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Hi there, Thanks for reaching out. If you believe you were unfairly banned, the way to submit an appeal request is via this form. However, please note there is no guarantee you will receive a respo...

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Hi there, Thanks for reaching out. Can you let us know exactly which error codes you experienced so we can assist you effectively? Thank you in advance for any added info.

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Hi there, Thanks for reaching out. We appreciate your feedback! That said, the best place to share it is indeed on the official Marathon Discord rather than our Help Forums. For reference, in case ...

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Hi there, Thanks for reaching out. If you believe you were unfairly banned, the way to submit an appeal request is via this form. However, please note there is no guarantee you will receive a respo...

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Hi there, Thanks for reaching out and reporting this! We'll pass it on to the team so they can look into it.

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Hi there, Thanks for reaching out. It sounds like you may be experiencing network issues. These can be caused by problems affecting your specific network hardware, packet loss, or greater issues af...

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