Bungie Answered
Disconnect in mind match
We were about 7 minutes into diremarsh night with keys and the game booted my team I lost half of my gear
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Hi there,
Thanks for reaching out.
We can confirm the team has received reports of disconnects of this nature. Could you let us know what error code or error message appeared when you were disconnected?
While we're unable to manually return lost loot, we have a system in place that automatically refunds gear lost to a subset of server errors. In cases where a qualifying server‑side error happens, any refunds that can be offered are handled automatically by the game systems, not manually through support.
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