Did not receive credits for valuables after successful exfil

Evan

2026年08月02日 07:49

I just exfilled from Cryo Archive with multiple valuables and a teammate with compiler trace. The post run report shows that I should have received 57,100 credits, however I did not receive these credits. This screenshot was taken by viewing the last run report.

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Bungie Support
Marathon Support

2026年08月03日 15:34
Hi there,

Thank you for reaching out and for reporting this.

Please provide the following details to add to your report:
- Your Platform
- The approximate date and time of when this happened
- your wallet balance before the run
- your wallet balance immediately after returning to the lobby or vault
- whether you bought, unlocked, or upgraded anything between the end-of-run screen and when you checked your credits
If you have it, a short video or additional screenshots showing the wallet total before and after the run would be especially helpful. If you have a video, you can upload the footage to a public video hosting site, like YouTube, then post the link here and we’ll be glad to take a look.
Evan

2026年08月03日 17:55

- Platform: Steam

- Date/time: August 1 at around 1 AM MST

- Wallet balance before run: I believe my credit balance before the run was the same as in the screenshot, 16,514. If it wasn't this exact amount, it was close, it was definitely between 10,000 and 20,000

- Wallet balance after returning to lobby/vault: 16,514, the amount shown in the screenshot

- Whether I bought/unlocked/upgraded anything between end of run screen and checking credits: I did not buy, unlock, or upgrade anything between the end of run screen and when I checked my credits.

I do not have any screenshots or videos from before the run, only the screenshot from after the run.

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