Bungie Answered
Please back our items
Bungie ID: Zoony69#7344 & Exactly#8485
We play together on night dire marsh and at 18 minute game say to us that's servers doesn't work, after it game give us a button to wait, but somehow when Exactly click to wait game say that we already dead, but my game still thinks that we alive and give me a error code for a hour straight
Video from Exactly: https://drive.google.com/file/d/1WeErgucvh8DFYLCMbpzQPr5TqLvwGJ4C/view
Screenshot from my game:
UPD: after I click back to lobby I see that we are status unknown
Clip of it: https://drive.google.com/file/d/1xub00i_m1Obf8EM8k-ovzuVrVPRpNeuv/view?usp=sharing
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评论
Hi there,
Thanks for reaching out.
Error Code GINGER occurs when another player gets disconnected from matchmaking to prevent your crew from entering a match without enough players.
While we're unable to manually return lost loot, we have a system in place that automatically refunds gear lost to a subset of server errors. Please note that this will not cover gameplay losses due to Internet connectivity or client-side problems.
What's mean another player disconnected from matchmaking when we already play for 7 minute on the map? We open pump key and already found upper complex key when game just disconnect us from the server and doesn"t reconnect us at all for a hour straight
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