*MAJOR ISSUE* Softlocked out of playing the game due to Cryo Archive contract

Bungie Account Name - ttvp#7218

Platform - PlayStation 5

Description of Issue - I decided to try one of the CyAc Cryo Archive contracts (Security Protocols) in Vault Breaker. I completed the first objective for Commanders on Saturday but it took me several more runs to get about 14/20 tags. I only play solo so this was the only contract I felt confident I could complete. I noticed the contract had the same timer as Cryo Archive so I played a couple matches today (Sunday) to finish the last few tags before it expired. I got the final tag minutes before the daily reset, but died and ended my run about 5 minutes later.

On the Progress Report screen I saw the completed objective appear for a few seconds, only to disappear with the "No Active Contract" message. Upon returning to the Contracts section I was unable to turn in the completed contract, I was slightly annoyed but accepted that it was my fault for taking so long to complete it.

I switched from Destroyer to Thief to try another VB run, but saw I was blocked from entering the match with the "Turn in completed contracts before attempting a run" crew error message. Confused, I removed my kit and tried to load into Perimeter only to see the same error. I tried some other shells/maps but it didn't make a difference. Even Rook was unable to start a run which surprised me. I tried fully restarting the game and console, but nothing made a difference. As of right now I am blocked from playing any match on any map as a result of this bug, which is aggravating because it's the weekend and I was hoping to get a few more levels.

Rough Date and Time of issue - July 26, 2026 at around 1:05pm Eastern

Repro steps - I took a Cryo Archive time-limited contract (Security Protocols) and completed the objectives in Vault Breaker just before the reset and contract expiration at 1pm, but the match ended just after 1pm. I don't know if any other Cryo contracts act similarly because this is the first Cryo contract I've ever taken. I have never played the normal Cryo Archive map before, and I don't have any friends so I can't test if the issue is the same in a crew.

LINKS: https://imgur.com/a/BtqbW0b shows multiple screenshots surrounding the event with each labeled

I don't know what to do now, I love this game to bits but I literally can't play anymore until this is resolved. I pray that my entire account isn't broken now. Please do what you can to fix this!