Consistent 1-per day crash

UndoneBahamut

2026年07月22日 22:08

Ever since launch, I am guaranteed one hard crash per day. Usually this happens after initializing the anti-cheat. My PC will hit full black screen and reboot from bios. I am then fine for all consecutive games (usually 4-6 hours of play).

However, if this hard-crash does not happen at start, it WILL interrupt at least one game after an hour or two. After which, nothing happens again. This behavior has been replicated since launch. I have updated graphics drivers, reinstalled the game, verified game install and nothing has helped.

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Bungie Support
Marathon Support

2026年07月22日 22:39

Hey there,

Thank you for your report.

We understand you're experiencing consistent crashing in Marathon. We're sorry to hear of this, as we can imagine how this may have caused concern. As you have tried extensive troubleshooting and this crashing has persisted, please provide us with a DxDiag for our investigation. You can copy and paste it over on PasteBin and reply with the viewing link. We'll then investigate. Thanks!
UndoneBahamut

2026年07月22日 23:33

Thanks for the help! Please see here for the pastebin of my DXDiag info: https://pastebin.com/5iLAiR4u

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Bungie Support
Marathon Support

2026年07月23日 16:00
Hey again,

Thanks for your reply and the link.

Having reviewed the DxDiag, we can see you're encountering a BlueScreen event. Some workarounds which can prevent this from recurring are:
1. Launching Windows in Safe Mode and attempting to launch into Marathon.
2. Perform a clean boot.
3. Update Drivers.
4. Open Windows Command and use "CHKDSK" to scan your PC for any errors.
If these steps do not alleviate this crash you experience, then please let us know and we'll see what else we can hopefully recommend.
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