Ranked points not calculating correctly
Hello! I've noticed that I'm consistently being awarded fewer ranked points than I should be receiving at the end of a match. Maybe this is due to the new "lobby balancing" system, or because I'm a solo player? (please note that I'm in "Even" lobbies with players of similar rank)
- Bungie Account Name - reified#7439
- Platform - Steam
- Rough Date and Time of issue - Literally every ranked match I exfil from
- LINKS: https://www.youtube.com/watch?v=QDg__wRU3To , https://www.youtube.com/watch?v=HoNBpiSsFMY
In the first video, I extract with 1 silver holotag and 1 credit chip, for a combined total of 5400 RP. I received 4600 RP at the progress report screen, 800 less than expected.
In the second video, I extract with 1 silver holotag and 12 credit chips, for a combined total of 9800 RP. I received 9000 RP at the progress report screen, 800 less than expected.
I've also extracted with 1 silver holotag, worth 5000 RP, and received 4600, 400 less than expected. So it's not always the same amount.
Mind sending a few thousand RP my way as compensation? :P
评论
Hi there,
Thank you for reaching out and for reporting this.
Can you send the exfil inventory contents or the RP breakdown tooltip? The videos only show total inventory value and final RP only, which isn’t enough to investigate this further.
Hello! Thank you for the quick response. I hope you're doing well! (In spite of the news I've been hearing out of Bungie lately. Marathon is amazing and I hope it gets the recognition it deserves!)
I've reuploaded an extended version of video 1 here: https://youtu.be/gLBAiRrw6jw
It includes a shot of my inventory with mid-run RP value (5400), a shot of my RP before calculation (31500), and a shot of my RP after calculation (36100, a difference of 4600) plus the tooltip (which displays the correct amount of 5400, despite only earning 4600)
I've also reuploaded an extended version of video 2 here: https://youtu.be/gQDuuna9Gy4
Sadly, I did not open up my inventory during this recording, but it does include the inventory screen at the end.
And finally, here's another video where I extracted with the base 5000 value for my 1 silver holotag: https://youtu.be/twkdvLGYr_E
I'm awarded 4600 points at the end. That shouldn't even be possible, if I'm understanding the situation.
Oh, and for the record: it's not a UI bug displaying the incorrect RP at the start of calculation either.
Here's my final RP after one match: Silver Rank II, 4800 total
And in the following match, I start at 4800 and end at 11400, for a total of +6600 (despite exfiling with 7400 in the run)
I can provide video evidence of those 2 matches if you'd like, but hopefully this gives your support team enough info to go off of by now.
The formula seems pretty evident to me: I'm getting docked a flat 400 points for my silver holotag ante, and docked another 400 points for any number of credit chips I find during the run.
Hello there,
Thank you for the additional details, screenshots and videos.
We have taken note of your report and will investigate this on our end.
Thank you again for taking the time to alert us to this and for sharing such a detailed report.
Hello, support!
One final note: my calculation last time must have been incorrect. I just exfil'd from Outpost with a single silver holotag, nothing else, with a base value of 5000 RP. But I was only given 4200, which is 800 less than expected.
https://youtu.be/8fqxWdnDyk0
My apologies for the swearing; I normally don't have my microphone recording, and it actually wasn't directed at you guys. I was just angry that an opposing team had been camping the POI I had spawned at for 20 minutes. Anyway. Please fix this bug ASAP. Ranked is supposed to be your premiere mode. It's unreasonable that we're betting all our gear and time for rewards that aren't being given.
I'm a software developer myself and I understand that typos and shit happens all the time. But this should be some basic math and a quick fix.
Hi, support! It's been a couple weeks now, and I see you still haven't corrected this issue. I discovered some additional context which you might find helpful. A couple days ago, I noticed a thread on the official Marathon feedback channel with a similar complaint: https://discord.com/channels/1303855380845301861/1521245403142688789/1521245403142688789
In it, the user noticed that the tooltip for "Favored" lobbies says that "The average rank in your lobby was lower than yours. You will receive less RP."
This implies that docking players of RP is an intended effect of your Ranked system.
This is not mentioned anywhere in your patch notes.
This is not mentioned anywhere in the game UI.
This is actually contradicted by the tooltip for "Even" lobbies, which says that "You will receive the normal amount of RP." (As shown in this thread, that is 100% false)
So, the only place that this is mentioned is in a tooltip when you hover over an icon if you are in a specific kind of lobby. If you really want to reward bad players so that they can achieve Gold rank, and you want to punish good players so that they also only achieve Gold rank, that's your call. But you need to be more transparent about the system. And, please, fix it sooner rather than later. As it is, I'm actually incentivized to not play the game because I can just wait until the end of season and then get a boost from all the players who are higher rank than me.
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