Trapped in cryo 3 vault Lost all my gear. Would like to get it back D:

Haru

2026年06月19日 17:18

We opened vault 3, we lost all our gear getting trapped in the vent after one of our teammates touched the button, instead of opening the vent, it closed it. My ID is Haru#2259, steam/pc player NA,

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Bungie Support
Marathon Support

2026年06月22日 17:14 (已编辑于 2026年06月22日 17:15)

Hi there,

Thank you for the report.

We are aware of players reporting this issue and are investigating.

Support is unable to restore any lost loot, and any refunds that can be offered are handled automatically by the game systems, not manually through support.

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