Loot value bugged

7 Confused Rats

2026年06月12日 01:04

Trying to get into cryo, my load out would not count the full value of the gear I was wearing, and as a result blocked me from cryo entry

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Bungie Support
Marathon Support

2026年06月12日 13:45
Hi there,

Thank you for reaching out and for reporting this.

Please provide the following details to add to your report:
- Your Platform
- The approximate date and time of when this happened
- Were you using the Cryo Sponsored Kit? or was it your own gear?
- Do you have a video or screenshot of the load out that you were trying to enter with?
If you encounter this again, please use your platform's capture button to take a video. You can upload the footage to a public video hosting site, like YouTube, then post the link here and we’ll be glad to take a look.
7 Confused Rats

2026年06月12日 16:29

Hi, I was on xbox, and I was using my own gear, however it was only showing the value of my weapon,it was Thursday June 11 2026. To make it even more strange, my friend saw a different value on her screen. I have links for both screenshots.
https://ibb.co/FLtMgN88
https://ibb.co/60MgM70H

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Bungie Support
Marathon Support

2026年06月12日 17:51
Hi there,

Thanks for the screenshots.

I have two more questions:
- Were you swapping the items or using drag and drop to change your equipment before the run?
- Does this happen on other maps or just when trying to enter Cryo?
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7 Confused Rats

2026年06月13日 02:12

-i tried both (drag and drop at first and then quick swaps) both seemed to lower my load out value until only the gun remained

-i wasn't paying attention on other maps as they didn't require a gear cost requirement and did a lot of free kits. I'm sorry I don't have that info

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Bungie Support
Marathon Support

2026年06月16日 16:44

Hello there,

I will pass along your report to the relevant channels to help us investigate this further.

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