Black screen instead of the game menu followed by a crash to the desktop

BØGACH

2026年06月03日 16:41

Since the beginning of the second season, after the title screen loads and files are checked, a black screen appears, and the game just crashes. There is no way to play the game.

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Bungie Support
Marathon Support

2026年06月03日 16:56
Hi there,

Thanks for reaching out. For us to understand the issue better, please include the following details below:
- Bungie Account Name - Playername#1234,
- Platform - Steam, PlayStation 5, Xbox Series X, etc,
- Description of Issue - General description of the issue in the game,
- Rough Date and Time of issue - Let us know roughly when this occurred, especially if it was a crash.,
- Repro steps - If you know the specific steps you took to cause the issue please try to recreate them step by step.,
- LINKS: Links to videos and/or screenshots will help us better figure out the issue. YouTube, Imgur, and Twitter work best
A Certain Roland

2026年06月03日 16:44

got it too
it's a rare issue
try to create new windows profile
login on steam and but up the game on the new windows profile

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