Bungie Answered
Crashing when i open the game
After I press continue on the first screen the "signing in" text on the bottom right pops up and after a while it loads and then crashes, there is no error code and when i check event viewer nothing is there either. I have followed all troubleshooting steps, updated and reinstalled drivers, verified integrity of files, reinstalled battle eye, reinstalled the game, reinstalled the game to a different drive, nothing has helped. Here is a pastebin with my dxdiag please help https://pastebin.com/VChPWZX3 By the way I have played marathon for over 50 hours in season 1 and i never had issues with crashing until the update today
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Hi there,
Thanks for the report! Please try re-installing the game using the steps in our guide below:
https://help.marathonthegame.com/hc/en-us/articles/39001262917908-Installing-Reinstalling-and-Updating-Marathon
Please also note that the game is not officially supported on laptop devices, even if those devices otherwise meet the minimum requirements.
im not on a laptop im on a desktop pc
Thanks for the update. Have you had any luck after re-installing using the guide link above?
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