Bungie Answered
an explosion out of nowhere kills our whole team with full gold shields
cdn.steamusercontent.com/ugc/15928134415836991994/78726692D1AFF432245D0B513B4504010C3F272D/
we were fighting a team which was downed and struggling on the other side of the pathway then a sudden explosion killed our whole team.
can we get our kits compensated.because we went with our best stuff to attempt compiler that run and are very demoralized by this event.
1
评论
Hello there,
Thank you for reaching out and reporting this issue.
We’re not able to restore items or progress lost due to disconnects, lag, or other connection issues. In cases where a qualifying server‑side error happens, any refunds that can be offered are handled automatically by the game systems, not manually through support.
In the event that an error occurs with Bungie’s server or network infrastructure, connection recovery may not be possible. We will attempt to ensure that any players affected by a server error will have their starting gear returned to them.
Gear refund only applies to a subset of server error conditions, and will not cover gameplay losses due to Internet connectivity or client-side problems.
请先登录再写评论。