Bungie Answered
Purchase Glitch
I purchased LUX points and went to buy things from the store. I have a screen recording of the purchase going through and not receiving said purchase while my LUX points kept being spent on the same said item (a weapon charm). I tried 4 to 5 times at the time of the screen recording, I am now out of real money with no weapon charm. My email is jkrajenke1@hotmail.com if you'd like the screen recording.
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Hi there,
Thanks for reaching out.
Sorry to hear that you haven't received your purchase. If your purchase is still missing, please go through our Troubleshooting Guide for store purchases before using the Contact Form for additional help.
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