Bungie Answered
Did not receive Server Slam rewards
- Bungie ID: HotPnts#1881
- Platform: Steam, PlayStation 5
- Description of Issue: Hello, I recently bought Marathon on Steam and after logging in, realized that I did not receive the Server Slam rewards (emblem and profile background) despite having reached the level 10 milestone, I should also say that I played the Server Slam on PS5, I do however have Cross Save set up for both of these platforms and have had it since around the time Destiny 2 moved from Battle.net to Steam, but was wondering if playing the Open Preview on one platform and buying the full game in another could have anything to do with it.
Thank you for your attention in advance.
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评论
Hello there,
Thank you for reaching out.
Sorry to hear you didn't get your Server Slam rewards yet. I just wanted to let you know that I've created a support ticket for your issue, so one of our team members can assist you directly. Please keep an eye on your emails for the ticket link.
Thank you for your quick response, I received an email regarding the support ticket. I have logged into the game once again and the rewards have been added to my profile.
Once again, thank you for your time and attention to the matter.
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