Bungie Answered
LUX Issue
I purchased the deluxe edition on steam, there was a bug on the day of release where steam players were not receiving the deluxe items. I was not aware that the rewards pass came with the deluxe version of the game, so I purchased the full rewards pass before the bug was fixed (not knowing it would be included). I have now received my deluxe edition items, however I have not got a return on the LUX I used to purchase the pass before the issue was fixed,
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Hi there,
Thanks for reaching out.
If you already purchased the Deluxe Rewards Pass before getting the Deluxe Edition, you can use the Contact Form to submit a ticket to request the refund for one of your two passes.
Alternatively, you can keep the second Deluxe Rewards Pass and use it on a future season as the passes are not locked by season.
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