Bungie Answered
Sell items button prioritizes vault overflow instead of selected items
The new "multi-select" for sell/convert tool will get overridden by the "sell all items in vault overflow' option. I just lost the 4 gold items I received from hitting level 100 in Season 2 because of this. See video: https://youtu.be/UVgV0Q9LsSc
Honestly, this is incredibly demotivating and I took off a few days from playing because of it. No idea if I can get the items restored or not but this behavior is really, really unintuitive and needs to get fixed.
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Комментарии
Hey there,
Thank you for reporting this. I understand that the "Sell all from Vault overflow" option is overriding the option to sell items with the multi-select tool, and I'm really sorry to hear this has cost you some items that were accidentally sold. At this time, we are investigating this issue on our end and are working to find a resolution. Your patience is appreciated while this is being worked on.
Is there any way to get these items restored to my account? Or am I completely out of luck?
Hey there,
Thank you for following up. While I can confirm that this issue is still under investigation at this time, Support is unfortunately unable to restore any lost loot. Any refunds that can be offered are handled automatically by the game systems, not manually through Support.
I'm sorry this isn't the solution you were hoping for, but I appreciate your kind patience and understanding.
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