Battleye 'Query Timeout' Message (Kicks me out to title screen every match. every 25 to 30 min.)
My game is crashing due to a Battleye 'Query Timeout' message every match approximately every 25-30 min. It has cost me gear, my teammates gear and lost pvp matches... It is frustrating... When you lose Misriah shotguns it is not fun strictly due to it...
I have deleted and reinstalled both Battleye and Marathon, put folders of both (Marathon and Battleye) on my Norton antivirus exclusions list, ran Marathon with antivirus cut off, checked verified files on Steam, etc. and NOTHING I have done has fixed the issue...
I have been encountering this issue for the past few weeks since the update on Tuesday, June 23rd. I have had the game since the server slam and have never had an issue until the last couple of weeks. I have tried to troubleshoot this myself but I am not that tech savvy and have done everything that has helped others that I have read about on the internet.
Any help and insight would be appreciated. Thank you!
Комментарии
Hello there,
Thank you for reaching out.
What you’re describing does line up with a known Marathon/BattlEye timeout issue rather than a simple local install problem. Investigation on similar cases found that some BattlEye kicks were happening because the game or backend was not getting BattlEye responses through in time, and those cases could be tied to connection delays, client hangs, or other round-trip issues rather than just bad files on the player’s PC.
There was also a specific fix made for a case where BattlEye could kick players for “Client not responding” before Marathon’s reconnect window had fully elapsed.
So no — based on what you wrote, this does not just sound like you missed an obvious reinstall/antivirus step. The fact that it started after an update and keeps happening on a regular 25–30 minute cadence is useful signal.
If you repost or update this, the most helpful extra details would be your platform, region, whether it always goes straight to title, and the rough local time of a recent kick so it can be matched against live data.
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