Bungie Answered
Ginger error while waiting for Cryo. Then Weasel Error. Now cannot login.
Was waiting in queue for Cryo. It was taking forever. Got disconnected with a Ginger error code. Then I got a weasel error code. Now I cant get past the login screen. Got 550 hrs. Never had this happen before. Continuous Weasel error code.
Edit: Cant login on Marathon PS5 either. Can login to Destiny 2 just fine.
Edit 2: followed all networking guides and still cannot login. Continuous weasel codes.
Edit 3: Reinstalled. Reset router again. 2 hours still weasel errors.
Is there a way to check and see if I have been incorrectly banned?
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Комментарии
Hello there,
Thank you for reaching out
Based on what you described, this sounds much more like the known Weasel loop issue than an account ban. We’ve seen multiple reports of players getting a Ginger error first and then being stuck in repeated Weasel errors at login, including around Cryo/Cryo Archive access.
If an account had actually been suspended or banned, Marathon is designed to show a sign-on denied/interstitial message and an inbox notice, and those account penalties are intended to apply at the account level across Marathon and Destiny. Since you can still log into Destiny 2 and are only hitting Weasel in Marathon, that does not line up with a normal enforcement action.
If you ever do receive an explicit restriction or ban message, that’s when the Appeal Ban or Restriction contact path would apply.
Thanks for listing all the troubleshooting you’ve already done, that helps narrow this down a lot.
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