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Bungie Answered

Servers not working and bad performance

After nearly two months since Marathon's release, some things are still wrong. First, the servers. It's a well-known problem that the Latin American and Australian servers are NOT WORKING. It's not normal to see the high ping symbol in every match and have to play with over 100 ping, with people who don't speak my language, with input lag, with lower frame rates, and with every fight already at a disadvantage. The second biggest problem is performance. On the server slam, the game ran incredibly well. After the game's release, performance deteriorated substantially. The FPS drops depending on the map difficulty. Perimeter runs the best, but it's not normal that with an i5-12600kf and a 3080ti, the game runs at 60 FPS on Cryo and Outpost. The only decent one is Perimeter, which barely reaches 100 FPS. Please Bungie, we know you're aware of these problems, but we need you to fix them faster to maintain player retention.
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Комментарии

Комментариев: 4
  • Официальный комментарий

    Hello there,
    Thank you for reaching out.

    On the server/latency side, what you’re describing for LATAM/AUS (constant high‑ping icon, cross‑region lobbies, language mismatch) lines up with the routing / regional availability issues the team has been investigating. It’s not the intended behavior, and it absolutely does put you at a disadvantage. If you haven’t already, it helps a lot to include in a #Help ticket or reply: your region, ISP, platform, typical ping range, and the time window you usually queue – that’s the data they lean on when tuning matchmaking and regional server usage.

    For performance, Live builds are heavier than the Slam (more systems, more content, more players in the world), but the gap you’re seeing is still bigger than it should be, and the team has been working through map‑specific and engine optimizations. Thank you for your patience.

  • Servers have gotten to a point where the game is practically unplayable, it'll freeze up the second I start a gun fight and normally unsticks the second I get down. This really has only gotten worse since the last update whereas before I just had some latency and mild rubber-banding. A quick Cloudflare Speed test puts my internet at: 683Mbps download, 27Ms latency, 11Ms Jitter, 0% Packet loss and 98Mbps upload. Nothing I've done has seemed to improve my connection to the game. I also have the same issue when it comes to FPS I use a i9 14900k, 5080 16gb and 96gb RAM and I STRUGGLE to get to 120 fps on Cryo/Outpost. I've spent countless hours testing different settings to try and slightly improve it but nothing. My CPU and GPU utilization both sit at around 34% - 38% when playing Cryo/Outpost, so I know they got more to give but I'm stuck reaching for anything more than 120FPS. I've seen a few forums state that Marathon only uses a few CPU cores to process the game to avoid latency, this was to explain the low CPU utilization when playing. However at this point I've seen so many contradicting arguments that I don't think anyone knows what's going on, which is a shame because I really enjoy this game but cant play it in the state its in. I believe Season 2 will be the make or break for Marathon.

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  • yeah, ive seen people with lower system specs playing at 100 fps, thats just weird, the game performance and server are just bad, not even top streamers are safe from bad fps, lets hope season 2 implements server and game performance or ill probably just quit the game, playing it like this is torture.

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  • thanks for the answer, you guys have a gold mine with marathon, just have to fix things quick enough so players wont leave the game, we know arc is a pve casual extraction shooter, but marathon is a true difficult PVPVE ES, but if i want to pvp, i want good ping, good performance, and most of the fights to be shooting and not spaming granades, i know fixing things fast and pleasing everybody is hard, but you guys created destiny and halo so we trust you can do it

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