Bungie Answered
Lost loot in last exfile
Lost my gold bully lost all my loot on last exfile on last night any way I can get that loot back?
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Комментарии
Hello there,
Thank you for reaching out to us.
We understand that you experienced an issue with an exfil which led to a loss of loot. We're sorry to hear of this, as we can imagine the impact of such an incident. So we can assess the situation, could you kindly describe what occurred at the final exfil? For instance, did you see any error codes or messages when this incident occurred?
While we're unable to manually return lost loot, we have a system in place that automatically refunds gear lost to a subset of server errors. Please note that this will not cover gameplay losses due to Internet connectivity or client-side problems.
Was in bubble with team and I was only one it didn’t take lost a lot of loot sadly
Hello again,
Thanks for the follow-up.
We have noted down these details you've shared. What you describe does sound quite strange. If, by any chance, you recorded a videoclip of the incident, then please consider linking us to that clip. A site like Youtube or Imgur would be ideal for this. We'll then review the incident further. Thanks.
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