Bungie Answered
Game crashing on Intel Core Ultra after new update
As the title says, after the new update the game is constantly crashing on PCs with Intel Core Ultra(s) .
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Hi there,
Thanks for reaching out. We're sorry to hear you're dealing with this frustrating situation.
We can confirm the team has received reports of crashes of this nature and is looking into the situation. We appreciate your patience.
Updating BIOS fixed this for me. Look at my latest post or this Reddit.
https://www.reddit.com/r/Marathon/comments/1rxq5b6/comment/ob8w0kc/
Hello again everyone,
The fix I came up with yesterday was:
Updating your BIOS (dont do any tuning apart xmp/expo) and Intel Management Engine.
After that I suggest also:
Go to the location where your game is installed, for me its C:\Program Files (x86)\Steam\steamapps\common\Marathon\battleye
Right click on Uninstall_BattlEye -> Run as Administrator -> uninstall it
Then
Right click on Install_BattlEye -> Run as Administrator -> install it
You can also just delete the insides of this folder and game/steam will redownload it back.
If that doesnt work then I am out of ideas and this probably needs official fix.
Thank you for your contributions
While I'll have a look at the BIOS (everything else is up to date) as soon as I can, a patch should be mandatory as the BIOS version shouldn't affect a game. First time this has ever happened to me and I play tons of indie unoptimized games, so I'm still slightly in disbelief
Not the game, its the kernel level anticheat. I found out usually if updating BIOS and Intel management engine wont fix the problem some other driver needs updating. Make sure you flash the bios via usb stick and download intel management engine from your motherboard manufacturers website instead of intels website.
Reason is that the apps used to update BIOS cant do incremental updates.
On one hand I understand that updating bios on computer shouldnt really affect games if system is stable
On other hand it is users responsibility to do so to keep the system updated and there is massive amount of information on internet about it.
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