Bungie Answered
Keep crashing in Marathon, am no longer able to consistantly complete games
Almost every game I have played recently, and from today my last two, I have randomly lost server connection and lost all of my stuff. I will be playing, and then randomly I will lose server connection, then the game will freeze, and I need to restart my computer to get the game running again. Not an internet issue, I have used multiple different networks to resolve the issue, and none of it worked. I would really like my stuff back too.
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Hi there,
Thank you for reaching out.
I'm sorry to hear that you are having issues with the game’s stability when trying to play the game.
To start out, we'd recommend trying to verify the game file integrity through steam to see if it helps. If the issue persists, please ensure that all of your drivers, windows, and your BIOS are all fully up-to-date. Lastly, if those two steps don't help, please try uninstalling and reinstalling the game.
If you still run into the same issue despite all of this, can you provide us with a copy of your DxDiag? You can copy and paste it over on PasteBin and provide us with the link.
https://pastebin.com/fEKyN1yg
I have never used PasteBin or gotten my DxDiag before so things might be wrong.
Hi there,
Based on the DxDiag report, it looks like the game may be running into a local system or graphics-related crash on your PC.
We’d recommend trying the following next steps:
If the issue continues after trying those steps, please send us any updated crash details, a new DxDiag report, and any relevant Event Viewer errors from around the time of the crash so we can take another look.
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