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Bungie Answered

Does TmAMSIProvider64.dll get me banned

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GamingFly
  • Bungie Account Name - GamingFly#6511
  • Platform - Steam
  • Description of Issue - Because i use Trend Micro, every time i launch the game a second battleye window pops up saying blocked loading of file "C:Windows\System32\TmAMSI\TmAMSIProvider64.dll"
  • Rough Date and Time of issue - It started happening only recently.

Will having TmAMSIProvider64.dll installed on my computer have any effects on how the game performs or can it get me banned.

Is there anything i can do to prevent anything from happening if there is a possibillity of getting me banned

 

 

 

 

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    Bungie Support
    Marathon Support

    Hi there,

    Thanks for reaching out.

    TmAMSIProvider64.dll appears to be a Trend Micro file. If BattlEye says it was blocked, that does not by itself mean cheating was detected or that the account will be banned.

    To reduce the warning, try these steps:

    • Update Trend Micro.
    • Verify the game files in Steam.
    • Add the game and BattlEye folders to Trend Micro’s exceptions, if possible.
    • If the message continues, contact Trend Micro support.

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