Completed compiler twice, neither time awarded me the skin or the codex entry. this is absolutely unacceptable for like the pinnacle content my whole season and hundreds of hours was building towards, NEEEDS ATTENTION

So after almost a dozen failures and almost finishes me and my crew FINALLY FINALLY got our first compiler kill today on the last day after trying it for weeks, it was amazing we yelled in prox and made a truce with all 4 other teams and the 15 of us could barely fit in the airlock going to it, i was running triage and made sure to pop my tactical and used my lookout to light him up from the middle of the green bubble from the point the damage phase started through the cape opening right up to his death all in that first phase, it was a glorious display of overwhelming firepower and we all raided the loot room and i even got my first and only biotoxic disinjector but after exfilling with everyone else in the final circle in the loot room i ended up back in the lobby with zero new updates in my codex and no compilor skin for triage. and hey we had 15 people that time maybe we jsut bugged it out we figured, so we grinded away for several more hours to find one more vault key and that gave us another dna card dna card whcih we imidiatly took into the next game this time im running recon and we try to go for it just the three of us if we are able to but we basically hit labs right at the same time as another team who also had a dna vail so we said screw it lets just go up together rather then risk not getting it done tonight so we went up with just the 6 of us this time (actually it was seven because we killed a two of a team that tried to fight after we offered to let them join us and followed us up the vault 7 path but their third surrendered so we let him join our 6) and the fight was a bit harder this time and took two phases but we got it down and again was standing in the green to pop his cape then emp then doing damage through his weak phase just like last time because i read all sorts of rumors online about certain things you had to do during the fight to actually trigger the skins and everyone pretty much agrees that you needed to be doing the damage to the compiler and not just pressing buttons or shooting orbs, so we all made sure to do that this time like callouts and everything i was doing it last time but we figured maybe if the whole team doesn't do the damage no one gets it maybe, we were just hoestly trying anything anyone hinted might be tied to receiving the compilor skins, and i even took a group photo of everyone at the end too to prove it this time (i wanted to the time before but someone jumped in the exfil as soon as it showed so we all had to rush the ere to not get left and didn't get time for the photo) but anyway photo attached of both the recon and the triage runs exfils. and also if you diddnt pick up by the title of this post i got  no codex entry or skin after that run either nor did anyone on my team at all just like the earlier clear. and like look i put a huge amount of time and effort into this game this season that compiler skin was an aspirational goal that i was working towards and investing that time into and getting robbed of the joy of finally getting the prize that i had been building towards all season and saving all my best of the best gear to go through just ended up a massive double disappointment when it should have been a moment of happiness. like if i wouldn't have made it past the damn compiler at all no matter my attempts sure that's on me but when i actually beat it twice even on the last day when states are high and my back is against the wall like do you understand why people play games like this that tension and the release of that tension when you have finally hit that elusive target. like my whole season is basically ruined, like yeah i get that i will have them added to my account retroactively, but that's really not the same feeling of getting to that unlock screen and reading the new loot right when your heart is still pounding from the victory, so like i think you owe me a little bit more then just my missing skins (some lux too maybe) as a gesture of apology that i didn't get to properly experience what was supposed to be the peak moment of my season due to your bug.