Bungie Answered
Cryo Archive Scanners not pinging batteries
Just did a cryo archive run, encountered a bug where every scanner we hit on the map was pinging everything except from batteries. We found a battery in the area the scanner scanned, but it was not pinged.
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Hello there,
Thank you very much for reaching out to us. I'm sorry to hear that the Cryo Archive scanners were not pinging these items. To help us investigate any issue that might be occurring, if you'd taken one or if you can reproduce the issue, can you provide us with a short video showing the issue? You can upload it to one of the media-sharing websites listed below:
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Same issue - every game. Sometimes being at clearance level 2 just gives the red "x" error (as if we don't have any clearance at all). Otherwise scanners aren't showing anything other than boss locations. Batteries not showing up at all regardless of level, other than scanners in Control (which oddly seem to show batteries across entire map). Console (Xbox) and crossplay off. Scanners haven't worked entire weekend and been trying to do vaults - so it's been pretty terrible lost a lot of time/gear hoping that it was a one-off bug (but has persisted without fail). Super annoying/sad. :(
Update: Control monitors are indeed showing batteries across entire map (and boss locations); monitors in all other spawns still giving red error "x" at level 2 clearance, or sometimes completing scan but not showing batteries or terminals (only boss spawns).
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