Bungie Answered
Getting stuck in the Gold key Room in Greenhouse
I got stuck in the Gold room behind a Box (I have not used any mobility abilities to get there). It was in a solo run and I lost all my goop. I have a video were I’m trying to get out of there for 4 minutes and not being able to make it and eventually dying to time.
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Komentarze
Hi there,
Thank you for reaching out and for reporting this.
Please provide the following details to add to your report:
If you already have a video, you can upload the footage to a public video hosting site, like YouTube, then post the link here and we’ll be glad to take a look.
I’m on pc, it happened earlier today (17 august) at 10:45am (German time) and I just opened the gold room, looted it and went behind a box, to be in cover to use my drone. I got stuck there and lost all my stuff because I couldn’t get out of there and died to time. The video of this is here: https://youtu.be/NATbexOvC-k?is=N64R2ZWm-vlaTZ5K
Hi again,
I will pass along your report and video to the relevant channels to help us investigate this further.
Is it possible to get the stuff that I lost back, because I was in a solo run I couldn’t even give anything to my teammates and just lost days of progress to this glitch?
Hi there,
Support is unable to restore any lost loot, and any refunds that can be offered are handled automatically by the game systems, not manually through support.
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