Bungie Answered
Refund
I purchased the $14 deluxe version of marathon, it said I still had to purchase the full game or I'd lose my progress. I feel I was forced to buy the full version when the deluxe said it included the full game. I would like a refund for the $27.99 I was forced to spend in fear of losing progress. I just read that bungie is giving the game away to the people that purchased the deluxe version. I believe this entitles me to a refund, especially when I was forced to buy it.
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Komentarze
Hi there, sorry for the confusion and frustration around this.
Refund requests for game purchases need to be handled through the platform/store where the purchase was made, as we’re not able to process those refunds directly through the forums. If you purchased the full game because the Deluxe messaging made it seem like you could lose progress, please reach out to your platform’s support team and include any screenshots or purchase details showing both transactions.
We understand why that would be upsetting, and we appreciate you calling it out.
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