Bungie Answered
Apology kits not received
still awaiting my 7 kits after playing through the horrible launch yesterday.
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Hey there,
Thank you for reaching out. I'm sorry to hear you didn't get the Sponsored Kits following recent compensation. Per this post from the Marathon Development Team, the kits have been sent to players who played during the affected times (June 2, 10:00 AM PT to 4:00 PM PT). If you didn't log in to the game during this time window, then you weren't eligible for the compensation.
If you did play in that time frame, please log out and restart your game for the Sponsored Kits to show up in your mail. If they are still missing, let me know here with a screenshot of your in-game mailbox showing that you didn't get the kits.
Thank you!
I reset my game, nothing is in the mailbox and how do we post a screenshot on here? my Bungie tag is Lyrwi#5145
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