Bungie Answered
Cryo Archives CyAc Contracts Reset Prematurely
I was on my 7th Cryo Archives contract last night, and the contract clearly said there was over a day remaining to complete the contract. Lo and behold, the contracts reset little more than 12 hours later. I was expecting to finish this contract tonight but because of a miscommunication on your account, I’ve practically wasted all the hours spent this weekend, if the issue isn’t resolved properly.
I spent all weekend grinding these contracts and I expect an immediate fix or compensation, if you cannot fix this issue in the next couple of hours, all players with 6/7 contracts completed should be accredited the codex entry for the cyac contracts.
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Komentarze
Hi there,
Thank you for reporting this. I'm sorry to hear you didn't get to finish your Cryo Archive contract as it refreshed earlier than expected.
If you’re able to, please send us the following so we can pass along more specific information:
Your platform
The approximate date and time this happened, including your time zone if possible
A screenshot or video of the contract screen or timer, especially if it showed that the contract would last until the seasonal reset
Whether the in-game contract specifically said it would last until the seasonal reset
Any details you remember about your contract progress before the reset
Please use your platform's capture button to take a video. You can upload any footage to a public video hosting site like YouTube or Imgur, then post the link here and we’ll be glad to take a look.
I also have the same issue, was on 6/7 yesterday, and today the progress for the "This is Dedication Syndrome" codex objective reset and all my cryo contracts have been reset.
Yesterday, the final 7th contract stated that it had over 24 hours remaining.
I cannot provide evidence of screenshots for the final contract as it has been completely reset but the timer still remains the same and states that the contract expires end of today.
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