Bungie Answered
Instant Death inside of Exfil
I am playing solo's on steam, and has never had this happen to me before. I was downed by UESC running to my exfil, but managed to get inside the cone as it counted down. I am at about half downed-hp at 0:01 seconds, and next thing I know I get the run complete / exfil failed screen. No player interference (combat log.) Is this a bug?
Attached is a video, https://www.youtube.com/watch?v=0d5C6dkNfcE I have no clue what happened this seems wrong... I'm mostly just bummed over my kit, that was the most expensive id taken out... Does Bungie reimburse players in unique circumstances like this?
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Komentarze
Hello!
Thank you for reporting this. I appreciate the video recording included.
I'm sorry to hear you were eliminated despite a successful exfil. After reviewing your video, I can see that the session timer had already run out before the exfil timer reached 0:00, which is what caused you to be eliminated despite the exfil. This issue is already on our devs' radar and we are currently working on it. We apologize for the inconvenience this has caused.
While we're unable to manually return lost loot, we have a system in place that automatically refunds gear lost to a subset of server errors. Please note that this will not cover gameplay losses due to Internet connectivity or client-side problems.
Hi,
Thanks for the quick response. Just to clarify, is this scenario (elimination from session time despite being inside of active exfil) a bug / unintentional? I'm wondering if it will be patched or if this is part of the game moving forward.
If so, I'd like to suggest adding failed exfils in instances like this to the refund pool until it is patched - I understand that loot can't be returned case to case, but it is pretty disheartening to lose your loot due to a known issue that is not part of the refund subset.
Hi again!
Thanks for following up. To answer your question, this was indeed an issue which we have now fixed as of Tuesday's patch:
I understand where you're coming from when saying this was disheartening, and I am truly sorry to hear this has caused you to lose your loot and gear. If there are any suggestions or improvements you would like to share with our developers, you're welcome to post in our dedicated feedback channels in the Marathon Official Discord. Our dev team regularly tracks feedback there and will be happy to hear your suggestions!
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