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Bungie Answered

BROCCOLI crash error on game start-up/tutorial NVIDIA

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Guardian6825

Hello! I am currently dealing with the broccoli error when attempting to play marathon. 

Setup:

dual monitor - Acer XB271HU and Asus XG349C

MSI 2080ti Trio

Ryzen 5800x

DDR4 3200hz 32gb ram

I have updated drivers, reverted driver, reinstalled the game, verified filed, restarted pc, manage 3d settings through NVIDIA control panel for the Marathon Application, disabled an individual monitor, played in window and full screen, and disable/enabled game optimization through windows and NVIDIA. During the tutorial, I found through task manager, that my 3D rendering of my GPU peaked at 100% during the moment of the crash which led to me making this post. PLEASE HELP! I have been wanting to play this and I missed out on the beta and server slam. I have high hopes for this but unfortunately I have not been able to get started on the game.

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  • Oficjalny komentarz
    Avatar
    Bungie Support
    Marathon Support
    (Edytowano )

    Hi there,

    Error code: BROCCOLI signifies a problem with the detection of the player’s GPU, often due to a driver crash.

    To try and resolve this issue, players are advised to keep their Operating System and Graphic Drivers updated to the most recent version.

    If you haven't already, we recommend that you update your graphics card drivers directly from the manufacturer’s website. This will ensure you have the most up-to-date drivers and can help resolve these types of issues.

    You may want to try the following steps as well:

    1. Enable "Game Mode" in Windows 10 or, if you already have "Game Mode" enabled, try disabling it.
    2. If you use EVGA Precision for overclocking, you may want to disable that. MSI Afterburner might be a good alternative to use.
    3. In your Settings, cap your framerate to keep GPU usage below 90% to see if this helps.
    4. If you have an NVIDIA graphics card, see if the card stabilizes using NVIDIA's temporary debug mode.
    5. Some players have reported that a mild underclock for GPU clock of around -100MHz and GPU memory around -50MHzz may help with this issue.

    If you're still experiencing this after trying the above, please note that we're investigating reports of similar issues on certain AMD CPUs and hope to have it resolved as soon as possible.

  • Avatar
    Guardian6825

    UPDATE: My buddy, who has the same PC build except for a Intel I9 13900k cpu, was able to get it to boot first try so maybe its a Ryzen problem? Any assistance will be appreciated.

    0
  • Avatar
    IwnlGrizzly

    Same issue here, i9 12900k 4090 can't even make it past tutorial without it crashing error code broccoli 

    0

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