Bungie Answered
Lux not working (Xbox)
Purchased 1000 Lux for rewards pass, the money was taken from my bank but it wasn’t deposited to my marathon account. Restarted the game, restarted the console, logged out and back in. Nothing helped. The support page say to contact the platform however, Microsoft has been known to take awhile to respond and fix issues like this. Definitely disappointing to have an issue like this on release, let alone to have absolutely no help or support from the actual devs on resolving the issue. Honestly feels like I was robbed/scammed.
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Komentarze
Hello there,
Thank you for reaching out to us.
We understand that you didn't receive a purchase of lux. We're sorry to hear of this, as we can imagine how this may have caused concern. If you haven't yet tried doing so, then you may wish to see if the steps in this guide help you to access this purchase.
In game ID is ObongaTTV#3893 not connected to this bungie account.
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