Bungie Answered
Faction Upgrades for C.A.R.R.I. not able to be claimed due to the new bug
I am aware that there is a bug that several faction rewards appeared and were not able to be claimed. Yet, I tried to increase my reputation with Sek-Gen, and claim the upgrade reward. I am unable to even claim that reward from the Level Upgrade for the CARRI. This occured about 12:20pm PDT today. My BungieID is: VerbalKent#6490. I am missing the reward, and in desperate need of Neural Insulation and Predictive Framework that I was expecting from this upgrade. I am on the Xbox platform. I would appreciate any help you would lend.
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Hi there,
Thank you for reporting this. I'm sorry to hear you're unable to claim Faction upgrades. We have seen a rise in reports of various issues impacting Faction rewards and are currently investigating these on our end. Your patience is appreciated while this is being looked into.
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