Bungie Answered
Xbox series x crashing
You guys had any luck with this issue? I still crash constantly costs me games all the time. Extremely frustrating. Every map no idea what the issue is.
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Hello there,
Thank you very much for reaching out to us. I'm sorry to hear that you are still having stability issues in the game. To help us further investigate, can you check to see if you have any games in the Quick Resume area, or if the game itself is being launched as a Resume? If so, can you try playing the game having cold launched it and without anything in your Quick Resume?
If possible, to help us further investigate, can you also provide us with a video showing the issue? You can upload it to one of the media-sharing websites listed below:
- Youtube
- X/Twitter
- IMGUR
Ill try to clip it. I have quick resume off.
https://youtu.be/iYmaXN0AIPc?is=JYF4E2_Lx2t78rag
Here's one example. Please if theres anything else I can do to help let me know. Love this game just sucks losing stuff to crashing.
https://youtu.be/MJbwDQVOB00?is=xpUlX-JHJq0fAvMr
Ill start clipping every time it happens if that will help. I've shared another one.
https://youtu.be/TxAsTvdnmyE?is=4IPAZTfim3PRBPAP
Confirming these have been received?
?
https://youtu.be/6IaqQ7ASICU?is=eNyUpdgtuBr10qnU
https://youtu.be/UfIOTCO0ELQ?is=5_URBPWnAvB5RLVc
Hello?
Hello again,
Thank you very much for your response and those additional videos. We've taken note of this thread and will continue monitoring any issues that may be occurring from our end.
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