Bungie Answered
Xbox linked account
Hello Bungie,
I need some help with my linked Xbox account. I need to unlink it. Somehow, there was a mix-up in my email, and it linked to a brand-new account that it created when I entered the email provided, which has no play time on any game on my account. As you can see, it's a brand new account. I need to enter the correct email address to link my actual email, which has hours clocked hours of game hours over the past decade. Also, I never got help on my last forum regarding the Discord drops for the liquid cheeseburger. Your help would be greatly appreciated.
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Hi there,
Due to mandatory security policy, Bungie is not able to remove connected platform accounts from Bungie.net profiles under any circumstances.
Please see our notice below for more information:
https://help.bungie.net/hc/en-us/articles/35597981889300-Notice-Bungie-net-Account-Unlinking-Update-on-March-25-2025
Rest assured we're looking into the missing Discord rewards issue and will update you here once we have any news.
Update: We were able to confirm that unfortunately this account did not meet the eligibility for Discord rewards during the event period. Please keep an eye out for future events!
What if I delete the xbox account? Will it then unlink then?
If there is no way to unlink are you able to help me then by giving me the xbox exclusive destroyer skin and items since I'm soft locked here?
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