Bungie Answered
Denied exfil within circle - final exfil
Was playing outpost around 4am EST last night. Got a gold implant and a cryo 6 key which is the last subroutine I need. Stood in final exfil and was in my inventory when the timer hit zero. Suddenly everyone else exfiled but I was left. I’m attaching a YouTube link to the clip. In the clip you can see a recruit hits me but the edge of the circle is at the edge of the bubble shield that was on the exfil and although it does hit me close I believe I was still within the bounds of the exfil area. I’ve watched multiple times, it looks close but I should definitely have still been within the circle and taken with everyone else. This is a huge bummer. The gold implant is whatever but the 6 key is such insane RNG and it hurts bad to lose that and know that now I may never get my last shot at finishing the vaults and compiler this season because of this. It could take countless hours to find another… I have seen comments saying you can’t manually return lost gear but man if I could only get that key back I’d be so grateful. Marathon bug - denied exfil https://youtu.be/f-bV1rthYEk
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Hi there,
Thank you for your report.
We have seen situations where players can be knocked out of exfil bubble and fail to exfil.
We are looking into these situations.
I will pass along your report to the relevant channels.
While we're unable to manually return lost gear, we have a system in place that automatically refunds gear lost to a subset of server errors. Please note that this will not cover gameplay losses due to Internet connectivity or client-side problems.
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