Bungie Answered
Disconnected then lost all gear
Got contacting marathon servers then when to loading screen and game crashed. When i relaunched the game it said i was eliminated, which resulted in me losing all of loot and gear attached screenshot abpve.
any chance i get these items returned??
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Hi there,
While we're unable to manually return lost loot, we have a system in place that automatically refunds gear lost to a subset of server errors. Please note that this will not cover gameplay losses due to Internet connectivity or client-side problems.
If you experience crashes often, please try re-installing the game using the steps in our guide below:
https://help.marathonthegame.com/hc/en-us/articles/39001262917908-Installing-Reinstalling-and-Updating-Marathon
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