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Bungie Answered

Losing in game credits

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Jimoph01_ZA
I lost credits somehow, my wallet was more than 100k and is now down to 76k without spending any of it
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    Bungie Support
    Marathon Support

    Hi there,

    Thank you for reaching out to us.

    We understand that you somehow lost credits. We're sorry to hear of this, as we can imagine how this might cause concern. So we can effectively investigate this issue, please consider replying with the following details for our investigation:

    • The platform you play Marathon on.
    • The approximate date and time you first noticed this loss on.
    • Any in-game actions or steps which reproduce this loss.
    • A linked videoclip of screenshots demonstrating the before and after of this loss, or the loss incident itself.

    For the visuals we've requested, Youtube or Imgur would be ideal. Once we have the above information, we'll investigate. Thanks.

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    Jimoph01_ZA

    Hi

    Thanks for the response

    The date was the 22/04/2026
    Approximate time 2pm to 4pm
    Platform is Playstation
    Unfortunately I didn't save any gameplay footage of the amount of credits i had before

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    Bungie Support
    Marathon Support

    Hi again,

    Thanks for this information.

    At this time, we have taken note of your report concerning what you experienced.

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    MelEsp

    Hi same issue here, last night I had like 43K credits now I logged in to find out only 976 credits!!! My last game was yesterday around 11PM ET
    I just noticed the missing credits today May 19th at 11AM ET

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