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Bungie Answered

Updated BIOS, still crashing at launch - LOCKED AWAY from EVERY CONTENT I PAID FOR

Finally updated BIOS (2025/12 is the latest for my cpu) as the last resort, STILL NO USE, NOT A FIX.

These people are playing Cryo and are being showered with loot, enjoying new gameplay and I'm still not even getting the main menu.

How this isn't a priority fix when I'm not even allowed to play any of it for 2 weeks?
I'm not writing my PC specs and everything again - look up my previous post https://help.marathonthegame.com/hc/en-us/community/posts/47333555588116-Still-crashing-at-launch-not-fixed-tried-everything-nothing-worked

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    Hi there,

    Thanks for reaching out. We're sorry to hear you're dealing with this frustrating situation.

    We can confirm the team has received reports of crashes of this nature and is looking into the situation. We appreciate your understanding.

  • same here !
     
    Dear Bungie Support Team,
    I am writing to report frequent and abrupt game crashes that have made Marathon unplayable for me since the release of Patch 1.0.5.
    Issue Description:
    The game crashes to desktop (CTD) without any error code. These crashes occur randomly, often during match loading or mid-session. I have already performed a clean reinstallation of the game and verified the local files, but the issue persists.
    Troubleshooting performed:
    • BIOS: Updated to the latest version (N.1.18A14, Date: 03/09/2025).
    • Drivers: NVIDIA GPU drivers and Intel Management Engine are fully up to date.
    • BattlEye: Manually reinstalled from the game directory.
    • System: Running on a clean Windows installation with no overlays (Discord/OBS) active.
    Loss of Progress:
    Due to these crashes occurring during active extractions, I have lost significant in-game gear and progress. This is extremely frustrating as these technical failures are outside of my control and tied to the latest game implementation. I would appreciate it if Bungie would consider a form of compensation or a "roll-back" for players affected by these documented stability issues on Intel Core Ultra platforms.
    My PC Specifications:
    • CPU: Intel (R) core (TM) Ultra 9 275HX
    • GPU:  NVIDIA Geforce RTX 5080 Laptop
    • RAM: 32 GB
    • Mainboard/BaseBoard: NB02 X6AR5xxY (BIOS N.1.18A14)
    • OS: Windows 11 
    I am looking forward to a swift hotfix to address these stability regressions.
     
    Best regards,

    Steam Name : dandadan
    ingame Name: Amos#8903
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  • Almost a full week since the patch that broke the game and no official update or timeline for a fix. While it may not be everyone we still PAID FOR THIS GAME BUNGIE.

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