Issue with "ACHROMATIC RUSH" knife skin redemption
Bungie Account Name - Agelaius#4628
Platform - Steam
Description of Issue - ACHROMATIC LUX knife skin erroneously displays a cost of 1 lux if viewed from the knife customization tab. This appears to be linked to ownership of the deluxe edition, or is intended to cost one premium pass voucher instead.
Buying the knife does *not* subtract from current lux balance, supporting this assumption. Additionally, this causes the premium pass voucher to be unredeemable elsewhere, as (almost) all areas where the pass should be able to be redeemed only show the cost in lux.
Despite this, the premium pass is *not* remeeded- premium pass items are not unlockable in the battle pass, and previously bought items using the free currency do not unlock their premium pair.
After some searching, I've determined that by viewing the knife skin from the customization screen and pressing the button to "view source", the season of origin is diplayed. By clicking on *this* button, the premium voucher is finally listed as an option for redemption. Why this is the case is unclear to me.
The problem for me is that I *didn't* want to spend my voucher, at least not yet. Now, I'm not sure whether or not it's been spent, and either way I don't have access to premium rewards.
Considering I did spend real human dollars to have received the premium pass voucher, I find it problematic that I neither am able to know of whether it's been spent, nor otherwise able to spend it at whatever time I see fit to redeem rewards.
Rough Date and Time of issue - 03/07/2025
Repro steps - Go to the customization/skins screen in the main menu. Click on the knife customization icon. Click on the "ACHROMATIC RUSH" skin. Click purchase, and go through with the transaction. The rest is detailed above.
댓글
Hi there,
Thank you for the report. We are aware of the issue with purchasing this knife customization and are investigating to resolve this as soon as possible.
You should be able to activate your Reward Pass by proceeding through the steps to purchase the Premium Reward Pass in-game as normal. Along the way you should see an option to redeem your Premium Reward Pass Voucher.
Please note that the voucher may not appear in your Vault or be visible to you in-game outside of the redemption screen.
댓글을 남기려면 로그인하세요.