Bungie Answered
Twitch drop backgrounds or gun skins not received
My twitch drop worm background or the cat one from the recent round of drops haven't been received nor the weapon skins, even though everything else was
Are they just taking longer to rollout or is this report justified?
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Hi there,
Thanks for reaching out.
To confirm that you successfully earned the Twitch Drop, locate your "Redeem Code" page in your Bungie.net account and then click on Partner Rewards. Your Twitch Drops will appear on this page.
If you're unable to locate the Twitch Drop:
Log in to Twitch's website and view your Drops Inventory to see all the Drops you've earned. Click on the "Claim" button on any Marathon Drops that have that option below them, go back to your Partner Rewards area. Unearned Drops will not appear on this page.
If the Drop still doesn't appear, you may need to connect or reconnect your Twitch profile to your Bungie.net account and follow the above steps.
For more information about Marathon Twitch Drops, view our article.
Re-linking didn't work for me either, see here https://help.marathonthegame.com/hc/de/community/posts/46939893084692/comments/46945347416468
I unlinked accounts and relinked nothing changed. All twitch drops show they are to be claimed on their platform
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