Bungie Answered
Missing Twitch Server Slam and Launch Drops
Hello,
I am missing two of my Marathon Server Slam Twitch Drops in‑game. I have already claimed them in my Twitch inventory, and the other rewards have appeared correctly, but these two are still not showing up in my account:
• Twitch Engine Weapon Skin
• WEAVEworm Background
Could you please check my account and help restore these missing drops?
Thank you in advance.
I am missing two of my Marathon Server Slam Twitch Drops in‑game. I have already claimed them in my Twitch inventory, and the other rewards have appeared correctly, but these two are still not showing up in my account:
• Twitch Engine Weapon Skin
• WEAVEworm Background
Could you please check my account and help restore these missing drops?
Thank you in advance.
1
댓글
Hi there,
Thanks for reaching out.
To confirm that you successfully earned the Twitch Drop, locate your "Redeem Code" page in your Bungie.net account and then click on Partner Rewards. Your Twitch Drops will appear on this page.
If you're unable to locate the Twitch Drop:
Log in to Twitch's website and view your Drops Inventory to see all the Drops you've earned. Click on the "Claim" button on any Marathon Drops that have that option below them, go back to your Partner Rewards area. Unearned Drops will not appear on this page.
If the Drop still doesn't appear, you may need to connect or reconnect your Twitch profile to your Bungie.net account and follow the above steps.
For more information about Marathon Twitch Drops, view our article.
Me too, I'm missing two drop from the server slam and two drop from the current twitch drop.
Hello,
thank you for your reply.
I have already followed all of the steps you mentioned, including checking my Partner Rewards page, verifying my Twitch Drops Inventory, claiming all available Marathon drops, and unlinking/relinking my Twitch account on both Twitch and Bungie. I also logged out, logged back in, and refreshed the Account Linking page.
However, the issue still persists.
Several drops that I have already claimed on Twitch do not appear in my Partner Rewards section on Bungie.net and are also missing in-game. These missing drops are:
• WEAVEworm Background • Twitch Engine Weapon Skin • GraffitiBingus Background • White & Purple Weapon Skin
All of these items show as successfully claimed in my Twitch Drops Inventory, but they do not show up under Partner Rewards on Bungie.net..
Could you please investigate this further on your end?
Thank you for your assistance.
I am having a similar issue and have also tried reconnecting my Twitch account. I have claimed all of the 8 Twitch drops so far, but only 3 appear on my partner rewards page and in-game (being "GLOWworm Weapon Sticker," "SMILEYworm Profile Emblem," and "Black Cat RNR Weapon Sticker"). So far nothing has worked and the issue persists.
Hello, I am having the same issue-- I watched streams for all drops, and I'm missing the two Twitch Weapon skins and the two Twitch profile backgrounds.
I am having a similar issue... is there anything we can do or just out of luck?
I just created a new topic and hope that Bungie goes into it in more detail and helps all of us with it: https://help.marathonthegame.com/hc/de/community/posts/46958641114004-Missing-Marathon-Twitch-Drops-Server-Slam-Launch-Update
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