Bungie Answered
Cannot open text chat -- stuck on 'Close Text Chat'
- Bungie Account Name - vee#4386
- Platform - Steam
- Description of Issue - After opening the text chat at the start of the match and sending a message the text chat sometimes does not reopen. Upon exfiling from the run the game gets stuck and doesn't let me progress to the run summary because it is stuck saying 'Close Text Chat' with no way to close it.
- Repro steps - Not sure, I had the issue occur during a few of the alpha tests as well. It's very intermittent and usually happens at the start of a run then lasts till the game is restarted.
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Hello there,
Thank you for reaching out to us.
We understand you're experiencing an occasional issue with text chat. We're sorry to hear of this, as we can imagine the impact of such an issue. If you experience this again, then please see if you can ascertain what actions appeared to reproduce this issue. In addition, please consider recording a short video of what you experience.
If you record a video, you can upload it to a site like Imgur or Youtube, and link us to it here. We'll then investigate.
Vouch, opened text chat right as I was exfiling. I was unable to interact with the UI stuck with 'Close Text Chat' at bottom of screen and no inputs would be taken. Had to restart the game
https://imgur.com/a/close-text-chat-bug-wjoHEls
It happened again to me. I was typing in text chat through the entire run then right before we exfiled I sent 'gg' and tried to open the text chat window again and was unable to. Upon reaching the match summary i was unable to progress and had to restart the game.
Same issue happens to me. So far 4 times during this server slam. If i am typing quickly and sending messages, sometimes when i go to press Enter (to open the text chat to type again) it will flash the text box and then i wont be able to type again until i force close my game. The game acts as if my text chat is still open, so i cannot interact with anything in the UI that does not accept mouse input (clicking stuff works but i cant "hold spacebar to continue"). However, i cannot close text chat because on my screen its not there and pressing Enter does nothing past this point.
I was able to 'text chat' with the team throughout the both games, but near the end and exfilling, it does not work.
https://i.imgur.com/KDjGo8i.jpeg
same issue here, stuck on end of mission screen, only input available is "close text chat" but no input is recorded. Can still reach esc menu, can click through items, but only mail, settings, and lux menus work.
This has happened to me as well, I was spectating another crew member and was repeatedly opening and closing the text chat. Now I'm stuck on the run summary and it seems the only way to continue is to restart the game.
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