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Bungie Answered

[Networking / Server Routing] Game-Breaking Latency (105–110ms) Across Entire Spanish Squads (Málaga, Madrid, Barcelona)

Subject: [Networking / Server Routing] Game-Breaking Latency (105–110ms) Across Entire Spanish Squads (Málaga, Madrid, Barcelona) — Making Extraction Unplayable

Category: Matchmaking Infrastructure / Server Peering

Platform: PC (Steam)

Region Affected: Spain (Iberian Peninsula)

Issue Summary

For the past month, latency in Marathon has degraded to a state where the game has become completely unplayable for our squad in Spain.

We are consistently matched with a persistent baseline ping of 105ms to 110ms. In a high-stakes tactical extraction shooter, this latency creates critical desync and hit-registration failures: shots cleanly landing on target do not register, rendering PvP encounters impossible to win.

Our squad has put dozens of hours into the game, but this month-long latency barrier is forcing dedicated players to abandon it entirely.

Geographic & Cross-Region Diagnostic Evidence

This is not a localized incident or an isolated home network fault. Our core fireteam consists of three players located in different major cities across Spain:

  • Player 1 (Host/Report): Málaga (Southern Spain) — 1 Gbps Symmetrical FTTH (Movistar) | Latency: ~110ms

  • Player 2: Madrid (Central Spain) | Latency: ~107ms (consistent with Player 1, only 2–3ms difference)

  • Player 3: Barcelona (North-East Spain) | Latency: ~107ms (consistent with Player 1, only 2–3ms difference)

Why this confirms a server-side / routing issue:

  1. Expected baseline: Over symmetric fiber infrastructure, routing from anywhere in mainland Spain to Western/Central European clusters (Frankfurt, Amsterdam, Paris) averages 32ms to 45ms.

  2. Symptom: A uniform 105–110ms across Málaga, Madrid, and Barcelona indicates our traffic is either:

    • Being routed to distant fallback data centers (such as US-East or Eastern/Northern European relays) instead of local EU clusters.

    • Suffering from a broken transit/peering exchange between major Spanish telecom backbones (Telefónica/Movistar AS3352) and Bungie’s server relay infrastructure.

Client Hardware & Local Network (Reporting Rig)

Local network bottlenecks and bufferbloat are strictly ruled out:

  • Rig: Intel Core i9-14900K | NVIDIA RTX 4080 Super | 32 GB DDR5 @ 7200 MHz | WD_BLACK NVMe

  • Network Hardware: Ubiquiti UniFi Cloud Gateway Max | 2.5 GbE wired Ethernet (Cat 6a)

  • Line: Movistar 1 Gbps symmetric fiber (0% packet loss, A+ bufferbloat rating, Open NAT)

  • Cross-Check: All other competitive titles running on European servers yield stable latencies of 35–40ms. The 110ms spike is isolated strictly to Marathon.

Request to Engineering

Please review:

  1. The regional server pool and matchmaking constraints for Iberian/Southern European matchmaking instances in Marathon.

  2. The BGP routing/peering paths between Spanish Tier-1 transit providers and Bungie’s regional game server relays.

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コメント

2件のコメント
  • 正式なコメント

    Hi there,

    Thank you for reaching out to us about this! We've raised this to the team for investigation.

  • Thank you for the quick follow-up.

    Please let us know if the networking team needs any additional telemetry, exact in-game timestamps, session IDs, or WinMTR traceroutes from our squad's matches in Spain. We are ready to provide any logs that can help resolve this peering issue.

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