Vault Breaker vault 2 Bug_door not opening

Enigma

2026年07月31日 10:47

There is an issue with vault 2 in the vault breaker map. If I fill up a cryo canister and drop it off at the vault (once filled), the vault cannot be opened even if I have enough batteries in my inventory. There is no way to put the batteries in before the cryo canister. I have tried it on multiple runs and it is the same issue each time.

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正式なコメント

Bungie Support
Marathon Support

2026年07月31日 13:31
Hi there,

Thank you for reaching out and for reporting this.

Please provide the following details to add to your report:
- The approximate date and time of when this happened
- Did you place the filled cryo canister into Vault 02 before you had the Vault 02 objective/key active, or was Vault 02 already your current objective when you inserted it?
- Before the vault stopped progressing, did you interact with any other vault doors, terminals, credentials, coolant, or batteries for a different vault?
- After inserting the filled canister, were you ever able to insert the batteries, or did the vault remain unpowered the entire time?
If you have a video from the run, you can upload the footage to a public video hosting site, like YouTube, then post the link here and we’ll be glad to take a look.
Enigma

2026年08月01日 07:30

Hi, thank you for replying so soon.

Regarding your questions:

1. The date this occurred was yesterday 31st of July 2026 (Singapore time) in the evening maybe around 8-9pm. This exact issue has happened on previous runs on different days though.
2. The Vault 02 key was my starting key at the beginning of the run, as such, it was my current objective to open the vault.
3. This was the only vault door I interacted with.
4. Once I had inserted the filled canister I was not able to insert any batteries, even though I had more than enough (6 in total).

At your request, I have attached a video of the issue here: https://youtu.be/VAYbrUeXzuA

I hope it works ok, thank you again.

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Bungie Support
Marathon Support

2026年08月03日 16:52

Hello there,

Thank you for the details.

Could you adjust the settings on the video so that the age restriction is removed?

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Enigma

2026年08月04日 11:42

Oh sorry, I put an age rating because Marathon is rated 'M'. I will change it now.

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Bungie Support
Marathon Support

2026年08月04日 14:03 (編集済み 2026年08月04日 14:03)

Hello there,

We have taken note of your report and will investigate this on our end.

Thank you again for taking the time to alert us to this and for sharing such a detailed report.

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