Saved loadout Backpack disappeared after sponsored kit run

lack3rmann

2026年07月30日 18:25

*lost gold sneak backpack* - I had a saved loadout since I wanted to do a sponsored kit run. Exfilled and my backpack was missing in the overflow. Love the new saved loadout feature, but that sucked.

5件のコメント

正式なコメント

Bungie Support
Marathon Support

2026年07月30日 18:46
Hello there,

Thank you for reaching out to us.

We understand you had a backpack seem to go missing. We're sorry to hear of this, as we can imagine how this may have impacted your experience. So we can effectively look into this, please share the following details with us:
- The approximate date you experienced this issue on.
- The platform you play Marathon on.
- Any steps you took which appears to reproduce this issue which you may not have already listed.
- A linked videoclip or series of screenshots illustrating the incident. A site like Imgur or Youtube would be ideal for sharing such a link.
Once we have the above information, we'll investigate. Thank you.
lack3rmann

2026年07月30日 18:56

Today July 30, 2026 around 11:15 I ran a sponsored kit on fire marsh night. Successfully exfilled and then my backpack from my loadout was gone from my overflow. Everything else was there.

Platform is steam. Unsure how I would get a video replaying the moment. I wasn’t streaming.

0
kazzy

2026年08月03日 13:59

Pretty much would have to record the whole match. I had the issue too I just was noticing the backpacks gone I lost a gold and 3 blues due to it

0
Bungie Support
Marathon Support

2026年08月03日 16:51

Hello again,

Thanks for the follow-up.

At this time, we have taken note of your report concerning this incident you experienced.

0
kazzy

2026年08月03日 18:18

Yes it's when you use a free kit and it's saved a loadout some items are gone

0

サインインしてコメントを残してください。