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Bungie Answered

I have two names and no friends now

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VamonosBrandon

I set my account up on twitch so that I would have twitch rewards/drops and the game completely changed my name and got rid of all of my friends.

My old name was Dehappycamper#7934

and the new one is VamonosBrandon#7681

 

I believe that my ticket may be one of the few real ones here and not simply being upset about known and valid error codes. Can i simply ask you to add all of my friends to my new account? Some of these people were simply not added via steam and it would make my life easier. Thank you for your time

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    Bungie Support
    Marathon Support

    Hi there,

    Thanks for reaching out.

    From what you described, it looks like your account may have become linked to a different Bungie profile during the Twitch connection process, which can result in a different Bungie Name showing up and your previous friends list no longer appearing.

    Unfortunately, we’re not able to manually transfer or re-add friends from one account to another. The best next step is to review the platform accounts currently linked to your Bungie.net profile and make sure your Twitch account is connected to the correct one. If your Twitch account was linked to a different Bungie.net profile, it would need to be unlinked there first before being linked to the correct profile.

    You can check using these steps:

    • Go to https://www.bungie.net/ and sign in with the Platform account you use for Marathon.
    • Navigate to Profile > Settings > Account Linking.
    • Check that:
      • Twitch is listed and Linked.
      • The Twitch name shown here matches the account where the drops were claimed.
      • If it looks wrong:
      • Unlink Twitch, save.
      • Log out of Bungie.net.
      • Log back in and link Twitch again from the Account Linking page

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