BNG Help with my missing skin!

hey again, posted for help with no real track of resolution, replied inline and got no response... any chance someone can look at this in earnest? Original post is as follows:

"

teamed up with a whole lobby to get the complier kill today which was awesome! what wasnt awesome was when i didnt get any of the rewards for completing the event. probably happened around 1130pm EST on 6/1/26

i stood in the green puddle, got hitmarkers on the compiler, and exfilled with the whole lobby. only one person in my fireteam got the skin

guy that got the skin was: Dequavious Pork#5010

I didnt get it, my name is: Glock Dookie#4798

other runner who also didnt get it was: khalsloaner#4093

This was a really "feels bad" way to end s1, hopefully a fix is in the pipeline. Please help, Bungie!"

PLEEEASE give me more than a "we're looking into it!" thanks bungie!