Bungie Answered
no compensation kits in the mail
they did not give my compensation kits for the server issues in the mail i played during the launch and I'm not sure why it hasn't showed up yet https://media.discordapp.net/attachments/1419407251688521879/1512196434752049152/image.png?ex=6a23362d&is=6a21e4ad&hm=f4bc2ca02164ebbbea6ee381b36646728697dc78ec5df04d6223df3351fd7486&=&format=webp&quality=lossless&width=1522&height=856
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Hey there,
Thank you for reaching out. I'm sorry to hear you didn't get the Sponsored Kits following recent compensation. Per this post from the Marathon Development Team, the kits have been sent to players who played during the affected times (June 2, 10:00 AM PT to 4:00 PM PT). If you didn't log in to the game during this time window, then you weren't eligible for the compensation.
If you did play in that time frame, please log out and restart your game for the Sponsored Kits to show up in your mail. If they are still missing, let me know here with a screenshot of your in-game mailbox showing that you didn't get the kits.
Thank you!
I did play when the season 2 released I still don't have the kits
https://imgur.com/a/WnGrlhZ heres imgur link it wont let me just upload the image
Hi! Thank you for following up. Please forgive me for the delayed response!
I'm sorry to hear you still haven't received the compensation kits. We've received similar reports of this incident, so I've saved your report so we can investigate this further on our end. Your patience is appreciated while this is being looked into!
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